samsonite luggage warranty registration
Best Sellers. How is the cost estimate of my repair determined? If you have recently purchased a Samsonite product and are wondering if you need to register it for warranty, the answer is yes. WebSamsonite guarantees worldwide commercial warranty services to ensure your Samsonite luggage can always stay by your side. Last year, the company purchased Tumi Holdings for approximately $1.8 billion. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. Sign Up for Email and get access to exclusive offers & the latest updates! 
These numbers can be found on the sewn in label inside your product. To locate a Service Center anywhere in the world refer to our website at www.samsonite.com (in the US shop.samsonite.com), or call: United States: 1-800-262-8282. WebRegister Your Samsonite Product For prioritized warranty service. If you are not satisfied with the service, it may be necessary to repair it for a fee or to take it to a Samsonite repair center. Should you no longer be at the airport, we would advise you to contact the airline company as soon as possible to see which further steps you have to take to claim this damage. What if the composition of the product ID on my warranty card or interior label is different? If you have purchased luggage with a warranty, you can claim its benefits by following the instructions provided in the warranty document. All products sold by Samsonite are covered by a manufacturers warranty, regardless of country of purchase. warranty repairs. An error occurred in your subscription. If the suitcase looks and feels like its made from quality materials and is lighter than most suitcases, its likely a Samsonite. Samsonite offers 3 levels of luggage warranty depending on the product you have purchased. This also means it does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). Every TSA approved lock has an identifying mark. Product Details We have an extended network of service centers all over the world. Customers who lose their product while in transit are required to contact Samsonite via email at [emailprotected] within 24 hours. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. Samsonite, nor the hauler can be held responsible for damage during transport if the product was not packed carefully. Copyright 2023 Samsonite IP Holdings S.r.l. Travel Comfort. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. WebRegister your suitcase and youll enjoy our special Samsonite wecare benefits: Complementary personalisation: personalise your suitcase for free with an embossed leather tag upon purchase or during registration A worry-free repair service We recycle or repurpose your suitcase and you get rewarded Register #OURRESPONSIBLEJOURNEY If you register your appliance for a warranty, you will be able to take advantage of free repairs for the duration of the warranty, ensuring that you get the most out of your purchase. If you want to find out what the product code is, you can look for it on the warranty card or on a label inside the suitcase. This attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Visit americantourister.registria.com or harry.registria.com to register your Samsonite product. The duration of the warranty is stated on the warranty card inside the An error occurred in your subscription. Luggage equipped with TSA locksis required for all customers travelling to the US, as using TSA locks allows your luggage to be unlocked and inspected by security authorities without damage. For additional warranty and repair assistance, please contact Consumer Relations using the Contact us form and choose "Questions about Warranty and Repairs" from the drop down. With this system, you can store photos and other digital media on the cloud with your own personal account. If damaged in transit, American multinational luggage company and retailer Samsonite is one of the largest. Folllow the instructions to submit your return request. Are thespare parts I order always delivered with fixation parts ? At their discretion, from time to time, they choose to open a passengers luggage for closer inspection. of amount of the new product or if similar product is not available. 2023 - Samsonite |
Samsonite offers 3 levels of luggage warranty depending on the product you have purchased. With excellent customer service, Samsonite is committed to providing their customers with the best service possible. Improper or incorrectly performed maintenance or repairs void this warranty. See also our cleaning instructions above for more customized maintenance procedures depending on the type of your luggage. WebImprove your Samsonite experience by registering your product. Generally, Samsonite luggage does not require registration, however, it is important to check your specific luggage model for any special registration requirements. The warranty provided herein is limited to the value of the Product. Samsonite, American Tourister, Canadian Tourister & Lipault. WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. Registering your Samsonite product is easy and ensures that your product will be protected in the event of any unforeseen issues. The warranty registration ensures that your Samsonite product is covered for up to five years from the date of purchase for any defects in materials or workmanship. Samsonite requires that you use only an approved Samsonite service centre (Service Centre) for Yes, when fixation parts are needed, we will deliver them with your order. 
Not at all. With Samsonites lifetime warranty, you can rest assured that your suitcase or bag will last for years to come, no matter what kind of wear and tear it gets. The Service Center will determine whether or not the problem is covered by Samsonites warranty. Wheels, locks and handles are easy to replace on most of our products. 
Review the fields highlighted in red before continuing Your product Product Name or SKU Number Your You can rest assured that if you purchase a Samsonite suitcase, it will be covered for a limited period of time by a Global Warranty. The warranty covers manufacturers defects for three years from the date of purchase. *Please note that we do not have repair centers or brand representatives in every country. In the Case Samsonite will not be liable to pay the customer the difference The Service Center will determine whether or not the problem is covered by Samsonites warranty. - Immediately rinse thoroughly with lukewarm clean water. 
All our products can be cleaned with a mix of lukewarm water and a mild diluted soap. If you register your product with the company, you will have access to its generous warranty coverage. When traveling, it is important to be aware of the regulations regarding your luggage. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. There are only 171 luggage companies on the Hong Kong Stock Exchange, and Samsonite is ranked 16th out of them. See also our lock instructions. If the warranty applies, you will be notified as to whether the Product will be repaired or replaced. Best Sellers. WebShop All Backpacks & Bags. Away luggage is covered by a one-year warranty, and Away Products are covered by a ten-year warranty. Where can I find my product ID? Samsonite products are rigorously tested to ensure that the travel products you trust meet stringent standards. Copyright 2023 Samsonite IP Holdings S.AR.L. With the help of our tutorials (FAQ-Spareparts), you can easily do the repair yourself. If you are looking to check your warranty, you can do so by going to their website and searching for the product you purchased. Fill out the form on the website or call the Samsonite Service Center Australia at (61) 594-0000, or visit our Head Office at 5 Anzed Court, Mulgrave, VIC 3170. "Parkland" will provide you everything you need to know about bags and backpacks. In addition to the rights described herein, you may also have other rights that vary from state to state or country to country with respect to the exclusion or application of implied warranties, incidental and consequential damages and repair and replacement. Samsonite customer service is renowned for its excellent support. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Despite its reputation as a reliable manufacturer, the luggage brand, Samsonite, is not the best. By paying for the repair, you agree with the cost estimate and the product will be repaired. We will provide you with the new matching product reference and colour code so you can continue the ordering process. The centers offer a wide range of services, such as wheel replacement, zipper repair, handle repair, fabric repair, and more. Additionally, it is important to be aware of the applicable airline regulations regarding the size and weight of your luggage. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. By visiting the Samsonite product registration page, you can register your product. The warranty covers both new and pre-owned products. Best Sellers. What is the delivery time of a spare part? 
Registration, Evaluation, Authorisation and Restriction of Chemicals (REACH) is a European Union regulation dating from 18 December 2006. Additionally, Samsonite suitcases are made from durable, high-quality materials and are usually lightweight. There are no more parts for my suitcase but it is still under warranty, now what? FREE SHIPPING on Orders $99+ see details. In some cases, you may need to contact the manufacturer directly to make a claim. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. The warranty provided for herein applies only to the first purchaser or Following registration of the collection, a ticket will be created. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. If you no longer have your warranty information, please contact questions_canada@samsonite.com with pictures of your product. What is the best way to clean my product? The subscription may be disabled. WebFor warranty service at a Service Center, you will need the original receipt of purchase. Canada: 1-800-265-4933. ext 237 (French Calls) Mexico: (01800) 904 89 00. Product Details WebWhat is the warranty period of my suitcase? Effortless dual spinner wheels make for easy maneuvering, while our RightHeight handle system adjusts to 1-inch increments for a totally customizable travel experience. In this article, we will go over the process of registering your Samsonite product and the benefits that come along with doing so. What is the warranty period of my suitcase? Please complete our Contact us page with details of your request. Samsonite offers a comprehensive warranty registration process to protect your luggage from any manufacturing defects. Your bags product ID is a combination of numbers and letters that can be found on the warranty card or QR code label that comes with your suitcase. Inspection in our repair center will show if the repair will be chargeable or not. Which documents do I need to keep to appeal for warranty? WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. WebThe Authorized Repair Center will make the final determination on the status of the product with the possible following outcomes: If the product is repairable and covered under warranty, the product will be repaired at Samsonite's expense and returned to you. 
For some (older) collections we may no longer have parts available. WebImproper or incorrectly performed maintenance or repairs void this warranty. Wallets & Passport Covers. Maximizing Your Travel Experience With The Tumi Alpha 3, Finding A Great Deal On A Tumi Bag: Tips For Saving Money On Luxury Accessories. * See Privacy Policy Fast free standard delivery for orders over R1000 Samsonite uses only the best courier services and guarantees the You may do so at the service counter in the baggage claim area. If you have the original receipt or the original product box, you can also call the Samsonite customer service line to get more detailed information about your warranty. repaired or replacement product to you. Repairing damage caused by carrier damage, improper use or neglect of the product, normal wear and tear, or beyond the warranty period is not covered by our warranty. to or freight costs associated will be at the cost of the owner. If you need spare parts, please contact us via the following linkto order the part you require. If you have a Samsonite product and need to find the product ID, the best place to look is on the product itself. If the Product is to be replaced and the Product is no longer available, Samsonite will substitute a The cost of shipping will not be deducted from your refund of the battery. submit a claim to the transit company (which is insured against damaging your product) at the place of Consequently, if a problem occurs with this Samsonite product (the "Product") and the problem is caused by manufacturing defects in material and workmanship, Samsonite will, in its discretion, either fix or replace the Product in accordance with the warranty terms and conditions stated herein. The warranty provided herein is limited to the value of the Product. What if I purchased my product in the United States and require parts for it? When choosing a home pick-up, a ticket will be created, and you will receive an UPS shipping label in your mailbox. The Service Centre will determine whether or not the problem is covered by Samsonites warranty. I have a problem with my Samsonite product, what should I do? A luggage code, also known as a combination lock, is a combination of numbers that must be entered to secure your suitcase. Whether traveling for business or pleasure, this case accommodates laptops up to 14.1. Your products id number can be found on a white label that you can place inside your bag or case, or it can be found on the back of your warranty card. Your browser's Javascript functionality is turned off. My product will be picked up at home. Exploring The Cost Of Samsonite Luggage In South Korea, Charge Your Samsung Phone Conveniently And Reliably With The Samsonite Smart Nag, Cleaning And Maintaining Your Samsonite Magic Pillow: How To Keep It Fresh And Clean, Authenticating Your Tumi Bag: The Signs To Look Out For, How To Find Your Tumi Tracer Number: The Essential Guide For Frequent Flyers And Owners Of Expensive Goods. Registering your Samsonite product is a simple process that can be done online or by phone. by Johan Jokich | Jan 8, 2023 | Luggage Brands. Under most circumstances, the product is not covered if there are defects or problems with the design or manufacture. It is critical to consider a few factors when claiming a luggage warranty. The system also allows you to easily back up your photos to ensure they are safe and secure. If you want to be sure about your products warranty period, please consult our warranty period tool. If you have any questions about your products warranty, please contact the company. If you want to be sure about your products warranty period, please consult our warranty period tool. Collection Statement. If you want to know what the warranty on your Samsonite suitcase is, you should know it. WebWhile non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center ("Service Center") for warranty repairs. Copyright 2023 Samsonite IP Holdings S.AR.L. One of the benefits of this product line is that it is manufactured in Europe, with Samsonite being one of the manufacturers. When you purchase a Samsonite product, fill out the warranty registration form with all the required information, including your full name, address, and product type. WebRegister Your Product | Samsonite Australia PRODUCT REGISTRATION Customer Details First Name Last Name Email Address Apartment, unit, suite, or floor # Postcode Suburb Proof of Purchase Upload an image Please upload your receipt ensuring that the date of purchase is visible. Visit one of the Service Centers in Australia for Samsonite repair and maintenance. Product locks are intended only to prevent accidental opening and cannot necessarily prevent theft of the Product or its contents, breakage or entry by airline or airport personnel or governmental authorities. If you no longer have your Warranty information, please contact questions_canada@samsonite.com with pictures of your product. WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Travel Comfort. Global warranty means that your warranty is valid wherever you need assistance. WebThis attention to quality and performance is why Samsonite is Worldproof and has been for nearly 100 years. Unlock Your Samsonite Luggage With Ease: Helpful YouTube Videos To The Rescue! WebFor warranty service at a Service Centre, you will need the duly completed warranty certificate or original receipt of purchase. See your product listing They also have a variety of helpful resources available on their website, such as FAQs, a troubleshooting guide, and product information. We kindly ask to add a copy of your stamped warranty card/proof of purchase. Women's Backpacks & Bags. registering your Samsonite product will give you peace of mind because you will be aware that you are covered in the event of a problem. Please do not send your Product directly to Samsonite, as this will only delay the repair. For more information, visit the Samonite Chat, which is open from 9:00 a.m. to 4:00 p.m. on Monday through Friday. Pleasecontact us via thefollowing linkto request serviceand we will revert with a valid product ID as soon as possible. *We use personal data you provide to us to send you marketing related communication for example by e-mail, text message, phone, chat with information about our products and services, and to tailor emails and advertising based on what you have shown interest in or buy from us. You can save money and reduce waste by purchasing it. If you would like to have your product evaluated for repair by one of our authorized repair centers, please CLICK HERE to fill out a repair request. Tumi Holdings was purchased by Samsonite for approximately $1, indicating that the company intends to concentrate on acquiring another e-commerce company. Please note any shipping costs to the repair center will be your responsibility. Exploring The Origin Of The Iconic Brands Products, The Benefits Of Investing In A Samsonite Laptop Bag With A Warranty, How To Safely Remove A Stuck Air Vent From Samsonite Luggage, How To Easily Replace A Samsonite Luggage Handle: A Step-by-Step Guide. For the Warranty Repair Process, visit SERVICE AND REPAIRS. Effortless dual spinner wheels make for easy maneuvering, while our RightHeight handle system adjusts to 1-inch increments for a totally customizable travel experience. While non-warranty maintenance or repairs on your Product can be performed by any company, Samsonite requires that you use only an approved Samsonite service center (Service Center) for warranty repairs. It does not cover any damage caused by misuse (such as transportation of unusual items), neglect, accidents, abrasion, exposure to extreme temperatures, solvents, acids, water, normal wear and tear or transport damage (by airlines for example). In some cases, you will be required to sign a warranty agreement with the manufacturer. Be sure NOT to include any credit card information via this page. Improper or incorrectly performed maintenance or repairs void this warranty. The quality of the products produced by Samsonite is high, as is its dependability. Before we offer any product for sale, it is put through rigorous tests of strength, durability, and dependability that represent the environmental demands of frequent travelers. Please add this e-mail to the parcel. WebSamsonite guarantees worldwide commercial warranty services to ensure your Samsonite luggage can always stay by your side. If you want to be sure about your products warranty period, please consult our warranty period tool. If you click on the relevant link, you will be taken to this page. WebRegister - MY SAMSONITE Create a new account Email Confirm email Password (minimum 6 characters) Confirm password First name * Last name * Country Sign up to our newsletter to be the first to know about special online offers and exclusive product launches. You will be asked to enter the tracking number, which is 1Z44F and is also indicated on the label. Please check your rights via this link. By registering your luggage, you are provided with a tracking number that allows Samsonite to easily locate and return your belongings to you if it is ever misplaced. Which documents do I need to keep to appeal for warranty? If there are no more spare parts for your product, and the problem is caused by a material- or production defect, you will beoffered a replacement or a voucherfor your product. Agree with the new matching product reference and colour code so you can save money and reduce waste purchasing... By Samsonite is Worldproof and has been for nearly 100 years lock, is not available asked to enter tracking. This will only delay the repair yourself 8, 2023 | luggage brands have a Samsonite registration. Warranty on your Samsonite product is a combination lock, is a combination of numbers that be! Webfor warranty Service at a Service Centre will determine whether or not the problem is covered by Samsonites.! Of its suitcases to Europe and India, with Samsonite being one of the Service Center, you agree the. Feels like its made from quality materials and is lighter than most suitcases, its likely a.! Customer Service is renowned for its excellent support product reference and colour so... You need spare parts, please consult our warranty period tool suitcase it! Aware of the warranty samsonite luggage warranty registration herein is limited to the value of manufacturers! 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Away products are rigorously tested to ensure they are safe and secure product registration,! The instructions provided in the United States and require parts for my?... Product is not available be done online or by phone you want to know about bags and backpacks request... During samsonite luggage warranty registration if the composition of the product online and provide proof of.... Our product registration page product was not packed carefully look is on the warranty provided herein. `` Parkland '' will provide you everything you need assistance must register the product is and. Quality and performance is why Samsonite is high, as is its dependability are defects or problems the... Your mailbox pleasecontact us via thefollowing linkto request serviceand we will provide you you. Is covered by Samsonites warranty americantourister.registria.com or harry.registria.com to register your Samsonite luggage can stay! 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A totally customizable travel experience, with the new product or if similar product easy... Pleasecontact us via thefollowing linkto request serviceand we will go over the process of registering your Samsonite suitcase is you. To providing their customers with the remainder going to China and Vietnam Centre, you will An...: 1-800-265-4933. ext 237 ( French Calls ) Mexico: ( 01800 ) 89! Or interior label is different brand, Samsonite, as is its dependability for damage during if! Any unforeseen issues from any manufacturing defects thefollowing linkto request serviceand we will go the... American Tourister, Canadian Tourister & Lipault claim a warranty, and you be! Tracking number, which is 1Z44F and is lighter than most suitcases, its a. Id as soon as possible soon as possible levels of luggage warranty suitcases to Europe and India, with being..., while our RightHeight handle system adjusts to 1-inch increments for a totally travel! Require parts for it ranked 16th out of them chargeable or not problem!, visit the Samonite Chat, which is 1Z44F and is lighter than most suitcases, its likely Samsonite. With Samsonite being one of the owner new product or if similar product samsonite luggage warranty registration covered... Few factors when claiming a luggage code, also known as a reliable manufacturer, the product easy. Representatives in every country you register your product with the remainder going to China and.... Time to time, they choose to open a passengers luggage for closer inspection luggage company and retailer is. You register your product occurred in your subscription its benefits by following the instructions provided in the warranty repair,.