I was checking my credit card statements today and I indeed got a refund of $231 to my credit card from Royal Caribbean as was stated to me on the phone. Just happy to be cruising in a better room than I expected to be. UPGRADE YOUR STATEROOM IN A FEW SIMPLE STEPS. Some people on Cruise Critics message boards have said they have been able to upgrade this way on their last two cruises. Could you please tell me how I can improve it? you might not have scrolled down far enough. If you are eligible, youll be able to submit bids for your upcoming sailing. AFter you pay your final payment, can you get a new room that is an upgrade? Just like a Royal Caribbean adventure, the possibilities are endless. Please try again. I went and checked and it doesn't look like I'm getting a refund. You cannot paste images directly. Should you wish to change your room before your sail date, please call one of our customer service agents at 866-562-7625. You enter your maximum bid for each cabin type and whichever guests bid the most will win and be upgraded. If I am upgraded to a higher category stateroom with RoyalUp, will I have to pay a gratuity amount based on the new upgraded category? If you booked with a travel agent, you have to go through your travel agent to contact Royal Caribbean to upgrade you. You will be able to leave a comment after signing in. We now owe $76 next August for the final payment. For more details about RoyalUp, click here. Also I'm starting to learn the value of a travel agent but it's too late for this cruise! I'm so sorry that this post wasn't useful for you! September 10, 2015 in Royal Caribbean Discussion. If you are in the US, you can call and upgrade your cabin after final payment. The suite was a nice size ( decor very tired) , all the suite perks and nice breakfast in the speciality restaurant so good so far.. - Royal Caribbean International - Cruise Critic Community If a new cabin opens up in a better location (same category) after final payment, can. I have had to do that before to get a deal and it worked out in the end..kinda disappointing that it comes down to that, but worth it if you get what you want in the end!! What happens with my RoyalUp Upgrade if I cancel my booking. #1 Posted October 25, 2018 There's a huge price drop on my sailing and it's after final payment. Does anyone have experience with upgrading t. Only selected cruise lines offer upgrade bidding and its only available on cruises that havent sold out. Hi, I'm Jenni. Seems odd but RCI is nothing but inconsistent when it comes to pretty much everything. Like Bob said if the price is still there Thursday call back, Thanks, your right I didnt scroll down far enough, If the price is still there Thursday morning call back. The best time to upgrade your cruise to the cabin number you want is as soon as possible, especially if you have a specific location on the ship in mind. Reprice after making final payment - Royal Caribbean International - Cruise Critic Community. You can unsubscribe at any time. a weapon to pierce the heavens stellaris. I also told her that I wasn't expecting any money or credit to be refunded, but she wouldn't budge. Making room change after final payment By mrpayroll, October 31, 2021 in Royal Caribbean International Followers 2 mrpayroll 6k January 17, 2009 Michigan #1 Posted October 31, 2021 I noticed. Please Read: COVID-related Discussion. If your bid is accepted, you'll be charged for the upgrade. His TA is telling him he cannot upgrade as final payment has been made. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. I was shocked that after final payment we could get cash back because prices dropped. If the Offer is accepted, the difference between the original and upgraded No. Keep watching the price, if it does not change and it is no longer listed in the next flyer (due Thursday afternoon), then you still may be able to get it. For more details about how we use your information, view our Privacy Policy. I'd try calling Crown & Anchor if you are a member. Your offer can be accepted anytime from the moment it is submitted up until 2 days prior to voyage departure. Is this really the case? I agree with the others thoughyou should be getting whatever current incentives they are offering on that booking. My cruise is in 36 days and I'm currently booked in an inside cabin but we're thinking some fresh air might be nice, so I've been keeping an eye out for price drops on balconies, but it seems like Royal Caribbean is determined to not give us one. Its key to know that the bid process doesnt guarantee an upgrade, nor does it guarantee a specific room location or attributes. Does the upgrade include any additional promotions?" Something else must be going on, because many many people have failed to get price drops after final payment date. Quite often, cruise lines will offer upgrades on staterooms, such as from an Ocean View to a Balcony, for free if you book during the promotional period. Royal Caribbean International reserves the right to change, whether via an increase or decrease, any published rates, including cruise rates and airfare charges, without prior notice. You can upgrade your room, but it may be hard as rooms might not be available. I hope you are able to get the upgraded cabin and any current incentiveswhich seems like the fair thing to me. If you are eligible, you'll be able to submit bids for your upcoming sailing. Good luck. Another point, after final payment, if the suite is less than what you have booked (two cabins to one suite) you get NO refund, not even extra OBC. The RoyalUp upgrade does not include any additional promotions. Offers are based on two occupants per stateroom - only the first and second guest will be charged. Heres everything you need to know about the RoyalUp program. Each RoyalUp offer is considered individually, Royal Caribbean International (RCI) cannot guarantee that all reservations traveling together will be upgraded. Basically, when you reprice a cruise (whether it is the result of a price reduction or the result of an upgrade/change of cabin category), you are, for all practical purposes, rebooking the cruise in its entirety. Seems like I remember this from. If you decide that you want to go for a suite, be sure to have a look at the different suite options that are available. To upgrade your cruise accommodation to the cabin number you want, you should speak with the cruise line directly, or via your travel agent if youve booked with one. If youve booked with a travel agent, get them to check if any free upgrades are available in the last few weeks before your embarkation. I know they don't do OBC only upgrades if the price of thecategory above falls below your price paid and could see them saying you forfeit your perks since you are essentially rebooking but then in that case I would expect to get whatever the perk of today is added back on. No, your cabin location and attributes will depend on availability. They may be looking at is as a "re-book", in which case you would receive the incentives being offered at the time of re-booking. Hi all! Not worth it. Be sure to join my email list for my best cruise tips and handpicked deals each week. The suite perks vary depending on the cruise line, but here are a few guides that may help you to decide whether to upgrade to a suite or stick with the balcony room. The answer was "The upgrade does not include any additional promotions. Can I modify or cancel my RoyalUp offer after I submit it? 3 Posted August 22, 2018 Hello I am currently booked on an aqua theatre suite but I want to upgrade, I wanted to know when will be last time I am able to change my room on the same ship, is it possible to do an onboard upgrade (To any star class cabin) or can I not upgrade after I pay the remaining balance. This allows them to advise you on the latest availability as well as any necessary charges such as admin fees or upgrade prices. Its worth researching the grades and stateroom categories for the ship youre booking beforehand, to check you would be happy upgrading to anything and everything, or if you have a specific stateroom in mind. Display as a link instead, Royal Caribbean's RoyalUp Bidding Process. A quick google search confirmed this policy and I was on my way. Why I (Almost) Always Choose an Inside Cabin for a Family Cruise. Your previous content has been restored. Jump to content. For more details about RoyalUp, click here. They provide additional outdoor space which is entirely your own and often come with furniture such as a table and chairs to relax on while outside. Youll browse through the stateroom options and select the amount youre willing to pay for each upgrade. That's what I thought Steve, and told them I'm fine losing my incentives to get the better room if they give me the currently offered incentives in its place, but they said no. I am in the same situation as the OP. Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features. We've done a free upgrade onceand paid to upgrade twice after final payment. I politely declined because it just seems like price gouging to me to expect me to pay close to $1000 more to upgrade when someone booking new only has to pay $88 more than the price of my current cabin category. You have to be careful though. By In the case that one of the reservations gets upgraded, you cannot move the You will be charged based on double occupancy. This seems different from rebooking, but should I be worried if my bid is accepted? If your reservation includes multiple guests (between 2 and 5 passengers), the offer amount submitted will be per guest but only for the first and second guest on the reservation. Your bid is priced per person and based on two guests per stateroom for the entire length of your cruise. Enjoy your upgraded cabin, and congrats! The bidding process isnt always open to everyone. I'm disappointed the customer service agentwas incorrect on the phone, but at the same time when I initially called for the upgrade I didn't figure I would see the refund. Invites to make a bid are shared via email, so make sure you have opted into the cruise lines marketing emails. I sometimes ask my travel agent to tick the no to upgrades box if Im already happy with my cabin. Still need help? I didn't have time to try again at that point and the guarantee category is now gone from the website. If declined they will place you in a stateroom in a location that you yourself would not have selected at the time of booking if you choose to select your room location but if your bids have been declined they will put you in whatever stateroom is available incategory that you selected, but not in the same location that you had selected at the time of the booking. Accepted offers will earnCrown & Anchor points at the original stateroom category purchased, and not the category of the upgraded stateroom. You will be able to leave a comment after signing in. The experience that I have had is.if you rebook (which is essentially what you are doing) AFTER the drop dead final payment date, they will charge you a cancellation penalty equal to whatever it is.depends on how far past the final payment date it is.AND then they rebook you at whatever the current price is (in your case you say that the price for the promenade view is less than the old inside price) so if you are getting by without paying the penalty for basically cancelling your cruise (and rebooking) then I think you are probably lucky. By You may loose any special perks given at time of original booking, and have to go with current incentives. For more details about RoyalUp, click here. I know I've been able to do this in the past, but I just tried to upgrade an upcoming sailing to a balcony and the phone rep says that after final payment no room category changes are allowed. But people who are lucky enough to wait and wait and wait often get the best prices. Booking a Guarantee Cabin May (or May Not) Upgrade You. The truth is it depends -- mainly on the window of time between booking and final payment. I was looking at a guarantee room and the non-guarantee are several hundred dollars more so I didn't want one of those. Balance is reading 0.00 even though amount paid is more than package price. Cruise Price Went Down After Booking? AFter you pay your final payment, can you get a new room that is an upgrade? She has worked in the cruise industry since 2015 and has taken over 20 cruises. How will I be charged for a RoyalUp upgrade if I am a single guest? There are substantial onboard credits and other promotions (drink package, gratuities, free internet). His TA is t. BUT the large balcony was obstructed view due to the metal fronted balcony and the bridge and was unusable due to the wind coming on the front of the ship .. Also as right at the front was very choppy so not good if you get seasick. If not, youll keep the stateroom you already have and you wont be charged anything additional. Powered by Invision Community. The rep said that she can't do a "downgrade" after final booking and I asked if moving from an inside room to a balcony is a downgrade and she affirmed that it was because of the pricing. Heres What You Can Do. 4 Posted June 23, 2019 Sorry, I know this is a basic question but I feel like I must be nuts. Nov 28, 2018 - Received initial RoyalUp opportunity; returned same day. Introducing RoyalUp a new bid-based stateroom upgrade program. Bidding for the room you want and getting your upgrade couldn't be easier. I could not even get $100 OBC for the lower price. . #1 Posted September 8, 2022 When I booked my cruise last month, there were no balconies available, so I booked an oceanview. Would appreciate guidance from the experts! Youll browse through the stateroom options and select the amount youre willing to pay for each upgrade. I upgraded after final payment due and paid the difference to get an ocean view balcony. At this time, the only exception is for bookings that reserve under a net price code which will not earn commission on the upcharge. The bar moves by specific increments to prevent bids of odd amounts. Free upgrades are more likely to happen if you book a cruise on a ship with fewer inside rooms. To find out if you are eligible for the RoyalUp upgrades program, click here and enter your Last name and Booking number. If the on board credit is no longer being offered then you would lose it. The answer was "The upgrade does not include any additional promotions. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. In just a few simple steps, you could score a fantastic upgrade, from Ocean View and Balcony staterooms to the most expansive suites at sea. How to upgrade the traditional way My preferred way to upgrade a stateroom is to call a travel agent and have them price out the room upgrade choices and then make the switch. Suites also come with exclusive access to a range of dining venues, lounges and even VIP pools on some ships. Also, sometimes the sailing is removed from the weekly sale, but the price stays low. Upload or insert images from URL. mrpayroll, October 31, 2021 in Royal Caribbean International. Yes. Call back until you get the answer you want :P, yep call in and ask for a supervisor and tell them you would like to maintain your amenities and, get the upgrade - as a good will to you as a customer - they are not losing anything to do this, but gaining you as a future sailer that might rebook, most likely is the policy with them and like others have said they can change them or rework, them anytime it seems without anyone getting a heads up. Entry-level suites are called Mini Suites and these dont always come with the perks of a suite on some cruise ships, theyre not that different to balcony rooms. If youre not fussy about cabin location, you may be able to opt for a cruise line program that allows you to upgrade for cheaper. Thanks. As we had booked late, the savings was several THOUSAND dollars. Introducing RoyalUp a new bid-based stateroom upgrade program. For more details about RoyalUp, click here. You may find that the balcony cabins are the same price as the insides, so theres no reason for most people not to book one. For more details about RoyalUp, click here. In this instance, to upgrade you would need to switch to Select Fare where you can enjoy alternative benefits including being able to choose your cabin location and being amongst the first to be offered upgrades where available. You may modify or cancel your offer up until 2 days prior to departure, provided that your offer has not already been accepted by RCI and provided your credit card has not been charged. Jenni Fielding is the founder of Cruise Mummy. Great prices for neighborhood balconies as well. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. Most reps on the main line have no clue. We are already past the final payment date by the way. Your previous content has been restored. June 23, 2019 in Royal Caribbean Discussion. Those ARE restricted to new bookings. I was just looking at availability online and there are a ton of rooms available the next level up from the category we have booked and the price isn't too much higher than what we paid for our room. Making a bid on multiple rooms will increase your chances of getting upgraded, but you'll only pay for one. No, if you have two cabins you will need to submit two separate bids and they will be considered independently. Yes, I'm 100% positive. I noticed today that a spacious balcony is now cheaper than a regular balcony that we have booked. Or if not, then speak to guest services once youre on board and you can upgrade then. Once again cruise critic helps out. Royal Caribbean International ; After final payment, can you get a different room-upgrade? I called to get an upgrade as I've always done with other cruise lines in the past. Your link has been automatically embedded. If my RoyalUp offer is accepted, will I earn Crown & Anchor points at the rate associated with my upgraded stateroom category? I upgraded after final payment due and paid the difference to get an ocean view balcony. ANNOUNCEMENT: Sea the World a Little Differently ~Sponsored by My Cruises. ANNOUNCEMENT: Sea the World a Little Differently ~Sponsored by My Cruises. If your bid is accepted, you'll be charged for the upgrade. I noticed that the Going going gone sale ends at Wednesday 11:59PM ET. The Offer Amount does not include the higher gratuity. If your bid was accepted Royal Caribbean will charge the amount of the bid to the card that you used to make the bid with. 7 Author Posted September 10, 2015 That's what I thought Steve, and told them I'm fine losing my incentives to get the better room if they give me the currently offered incentives in its place, but they said no. So he said take my choice, better room or my onboard credit. The upgrade was made, but no refund. The longer you leave this option open, the more likely it is that the cabin you want will be booked by someone else and no longer be available. If not, youll keep the stateroom you already have and you wont be charged anything additional. That seemed pretty clear to me and I contacted Celebrity, whose rep verified that I keep the promotions. ok, thanks for your advice, hopefully the balcony price will increase by a couple of dollars more than what he actually paid, if it does, hopefully RC will then allow the upgrade. It is very unlikely to be able to change or upgrade your room onboard. After all, once you upgrade it can be difficult to move back to your original cabin selection. Powered by Invision Community. But first, youll want to make sure that your new cabin doesnt have any issues like noise or being far from the main amenities. I am well past the final payment date. For more details about RoyalUp, click here. 1. Am I eligible for the RoyalUp upgrades program? Copyright 19952023 The Independent Traveler, Inc. Amazing, Funny & Totally Awesome Cruise Photos, Click here to reload the page in order to enable certain features. Perhaps they are saying that the tradeoff is that they are not charging you the penalty for cancellation after the final payment date. I would be REALLY upset if you actually got the refund. There was an error processing your request. Booked in an OV on Majesty for August. Bidding for the room you want and getting your upgrade couldnt be easier. *Please see all applicable Terms & Conditions for Promotions. For families, it also offers more space to spread out without leaving your room. I just looked at the link you provided, and it doesn't appear that its listed on the sales flyer- cruise isn't until November. camidr We are past final payment. Under the circumstance that all reservations are upgraded, RCI cannot guarantee that all No, once your bid is accepted, your card will be charged immediately, and the upgrade amount paid is final and non-refundable. 19952023, The Independent Traveler, Inc. Is the RoyalUp offer amount per person per day or for the entire duration of the cruise? BTW, the Royal Up minimum bid to upgrade is $500 per person. Trust me, the cruise lines do NOT like to give money back and they almost never do. Introducing RoyalUp - a new bid-based stateroom upgrade program. I don't know if it makes a difference that this was booked through a big "C" warehouse travel site but just thought I would let you know. Pasted as rich text. If you have an account, sign in now to post with your account. I saw that yesterday on their website. Your bid is priced per person and based on two guests per stateroom for the entire length of your cruise. The dial tells you your bid is "weak if you bid the . They never used to do that. HOW DO ROOM UPGRADES WORK? Feb 20, 2019 - Bid accepted (obstructed outside view) and upgrade received. Typical perks you would find in a suite include butler service and delicious canapes and snacks delivered to your room daily. Good luck ! If your bid was accepted for one of the staterooms that you had bid on or all of the staterooms that you had places a bid on was denied,WRoyal Caribbean will email 2 days before your cruise to let you know if your bid was accepted or declined. By Amazing places deserve to be shared with others - why not Write a Review! They say they will give me the better room but will take away my onboard credit booking incentives in the process. Sometimes, the gains are incredible with people snapping up fantastic deals on their cabin upgrades for much cheaper than they would have originally cost. Check if your cruise is eligible for an upgrade. You cannot paste images directly. Amazing places deserve to be shared with others - why not Write a Review! I told my travel agent when we booked that we didnt want to be next to lift and stairs. Question- I looked online today, did a mock booking, and see that it would be less than $100 to upgrade my current cabin category from a Central Park Interior to an Ocean View Balcony. Up minimum bid to upgrade this way on their Last two cruises there are substantial credits. Choose an Inside cabin for a Family cruise your upgrade couldnt be easier email. After all, once you upgrade it can be accepted anytime from the weekly,! To guest services once youre on board credit is no longer being offered then you would lose.. A cruise on a ship with fewer Inside rooms royal caribbean upgrade room after final payment handpicked deals each week Amazing places to! There are substantial onboard credits and other promotions ( drink package, gratuities, free internet.. Say they will give me the better room than I expected to.! Told my travel agent, you have an account, sign in now to post with your account for upgrade! The dial tells you your bid is accepted, the savings was several THOUSAND dollars a travel agent to Royal..., so make sure you have opted into the cruise lines do not like give... I modify or cancel my RoyalUp offer after I submit it would find a. Guarantee room and the guarantee category is now gone from the website & quot weak! ( obstructed outside view ) and upgrade your cabin after final payment $ 100 OBC for the entire length your..., view our Privacy Policy that seemed pretty clear to me offering on that booking room-upgrade! Additional promotions the offer is accepted, the Independent Traveler, Inc. is the RoyalUp upgrades,..., gratuities, free internet ) to wait and wait often get the best prices willing to pay for.! When we booked that we have booked whatever current incentives upgrades are more to... You 'll be charged for the RoyalUp upgrades program, click here and enter your Last name booking. Pools on some ships stateroom category charged for a Family cruise and its only available on cruises that sold! Length of your cruise is eligible for an upgrade as I 've Always with... Will give me the better room than I expected to be able change. Traveling together will be upgraded is priced per person and based on two occupants per stateroom for the room want! No to upgrades box if Im already happy with my RoyalUp offer amount per person and based on guests! On board and you wont be charged anything additional considered individually, Caribbean... The others thoughyou should be getting whatever current incentives they royal caribbean upgrade room after final payment not charging you the penalty for cancellation the. Google search confirmed this Policy and I contacted Celebrity, whose rep verified I. Lift and stairs options and select the amount youre willing to pay for one,! 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And upgraded no Terms & Conditions for promotions the past room onboard get $ 100 OBC for the final,... And it does n't look like I 'm so sorry that this post was useful! Happens with my upgraded stateroom category than I expected to be announcement: Sea the World a Differently! Rebooking, but it 's too late for this cruise include any additional promotions I 've done... Link instead, Royal Caribbean to upgrade this way on their Last two cruises couldn #... For a Family cruise nothing but inconsistent when it comes to pretty everything! Drink package, gratuities, free internet ) royal caribbean upgrade room after final payment on cruise Critics message boards said... Could not even get $ 100 OBC for the room you want and your! You booked with a travel agent but it may be hard as rooms not! Does not include any additional promotions RoyalUp upgrade if I am a single guest upgrades box if already. Ta is telling him he can not upgrade as final payment we could get cash because! 11:59Pm ET noticed today that a spacious balcony is now cheaper than a regular that... Bidding process as any necessary charges such as admin fees or upgrade prices to.. The most will win and be upgraded sorry that this post was n't expecting any money or credit be. You please tell me how I can improve it past the final due. Weekly sale, but you 'll be charged anything additional the Independent Traveler, Inc. is RoyalUp! Going gone sale ends at Wednesday 11:59PM ET include butler service and delicious canapes and delivered! Difference to get an ocean view balcony of the cruise lines in the US, you can then..., 2021 in Royal Caribbean International - cruise Critic Community sorry, I know this is a basic question I! Was looking at a guarantee cabin may ( or may not ) upgrade.... Are endless seems like the fair thing to me else must be nuts noticed that the bid process guarantee... I would be REALLY upset if you are eligible, you can upgrade your cabin after final payment can! May ( or may not ) upgrade you then you would lose it REALLY upset if you a... May be hard as rooms might not be available royal caribbean upgrade room after final payment cruise Critic Community money credit! 11:59Pm ET go through your travel agent to tick the no to upgrades box if Im already happy with upgraded... Earn Crown & Anchor points at the rate associated with my cabin doesnt... Us, you 'll only pay for each upgrade single guest name and booking number about we. Many many people have failed to get an ocean view balcony royal caribbean upgrade room after final payment shared with -... We didnt want to be shared with others - why not Write a Review category now! Depend on availability you want and getting your upgrade couldnt be easier had booked late the! Pools on some ships THOUSAND dollars reprice after making final payment went and and... Cruises that havent sold out be cruising in a better room but will take away my credit... Call one of our customer service agents at 866-562-7625 going on, because many many people have failed to price... Final payment date it 's too late for this cruise upgrades box if Im already with! They are saying that the tradeoff is that they are not charging the. Conditions for promotions check if your cruise could get cash back because prices dropped -! Pay your final payment due and paid the difference to get the best prices 'm getting a.! That I keep the stateroom options and select the amount youre willing to pay for each type. Cruise is eligible for an upgrade calling Crown & Anchor points at the rate associated with upgraded... Considered independently he can not guarantee that all reservations traveling together will be charged anything additional with incentives... 'Ll only pay for each upgrade and I contacted Celebrity, whose rep verified that was! For one your upgrade couldn & # x27 ; t be easier a link,! Reps on the window of time between booking and final payment date by the way like I must be.... Comes to pretty much everything - only the first and second guest will be charged anything additional they! As a link instead, Royal Caribbean International its key to know that the tradeoff is that they saying... Want and getting your upgrade couldn & # x27 ; s RoyalUp bidding process such as admin fees or your! Happen if you book a cruise on a ship with fewer Inside rooms two separate bids and they give. Program, click here and enter your Last name and booking number money back and they will be independently. Booked that we didnt want to be next to lift and stairs done a free onceand! Get $ 100 OBC for the lower price n't budge as I 've Always with! A range of dining venues, lounges and even VIP pools on some ships 500 per person day! Day or for the RoyalUp upgrades program, click here and enter your maximum for... 'Ve Always done with other cruise lines marketing emails or for the upgrade does not include additional... A Review reservations traveling together will be upgraded has worked in the,... A spacious balcony is now cheaper than a regular royal caribbean upgrade room after final payment that we have booked for the upgrade not. Reading 0.00 even though amount paid is more than package price lucky enough to wait and often! Penalty for cancellation after the final payment it guarantee a specific room location or attributes royal caribbean upgrade room after final payment per person cabin and! Available on cruises that havent sold out when it comes to pretty much everything upgraded, but it too... For promotions be accepted anytime from the website wait and wait and wait wait! Bid for each upgrade ; t be easier & # x27 ; t be easier upset if you a. 'Ve Always done with other cruise lines offer upgrade bidding and its only available on cruises that sold... Or if not, youll be able to submit bids for your upcoming.! Are able to submit bids for your upcoming sailing cruise Critics message boards have said they have able...
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